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FAQ

How do I access the Church Times online?

Sign in using the email address linked to your subscription. This is the email address you gave when purchasing your subscription, the one we send renewal emails to.

If this is your first time using the website, request a password reset before signing in. We will email you instructions for choosing a password.

Full website access is included with Print + Digital and Digital-only subscriptions. If you have a subscription but have not supplied an email address, please contact us.

 

How do I change my email address and password?

Sign in to My Account using the email address currently linked to your subscription.

Select Change Login and save your new email address and password.

If you cannot remember your password, request a reset here. If you no longer have access to the email address linked to your account and cannot login, please contact us.

 

How do I change my delivery address?

Sign in to My Account using the email address linked to your subscription.

Select Delivery and Payment. Add a new delivery address, then set this as your subscription address:

Your delivery address will be updated for the following week’s issue. 

 

Why has my copy of the Church Times not arrived?

Church Times UK postal delivery. 

The Church Times is sent by the Royal Mail, and, sometimes, delivery can be affected by industrial action, weather conditions and other problems. We share our readers’ frustration, but the delays are beyond our ability to remedy them.

When these delays occur, we are reluctant to send out replacement copies as these are unlikely to arrive before the original copy and are wasteful and time-consuming.

If your subscription includes digital access: our website and app for Apple (and now also Android) are updated regularly, and each issue is available to read in full every Friday. If you do not access our website or app currently, please contact subs@hymnsam.co.uk for their assistance.

If you have a print-only subscription: you may wish to consider upgrading to include a digital subscription. A two-month digital subscription costs just £10. See the subscribe section for details. This is open to existing print only subscribers in the UK as well as brand new subscribers worldwide.  

 

 

When is my subscription renewal due?

To check this, go to My Account and sign in using the email address linked to your subscription.

Select Subscriptions. No date will be shown if your subscription renews automatically by Direct Debit.

 

How do I renew my subscription?

Go to Renew and sign in using the email address linked to your subscription. Renewals can be purchased in advance.

If your subscription has already expired, contact us to request a renewal form.

 

How do I cancel my subscription?

To cancel, please contact us. If you receive the Church Times in the post, please include your delivery postcode in your email.

 

Can I purchase a subscription as a gift for someone else?

Yes, you can purchase a gift subscription from this website. Choose your preferred subscription type then select “a gift for someone else” to see available gift offers.

 

How do I get the Church Times app for iPhone and iPad and Android?

Access to the Church Times apps are included with all Print + Digital and Digital-only subscriptions.

1. Download the app from the App Store and open it on your iPhone/iPad
or
Download the app from the Google Play Store and open it on your phone

2. Tap on "Subscription Options"
3. Sign in as an existing subscriber using the email address and password you use on the Church Times website

 If you are a digital subscriber - or unsure if you are - and do not access our website or apps currently, please contact subs@hymnsam.co.uk for their assistance. 

 

Welcome to the Church Times

 

To explore the Church Times website fully, please sign in or subscribe.

Non-subscribers can read four articles for free each month. (You will need to register.)