Have you had any informative responses about banking
experiences? If so, could you summarise them?
MOST have reported use of the Big Four banks, but there was some
experience with Charities Aid Foundation banking. Each of the
BigFour seems to allow online banking,but although some branches
are equipped or trained to help you find your way into it, others
It seems that at some banks you can review your church account
just as you would for a small business, with a hand-held pin-entry
machine and the bank card. This allows payments or transfers
between accounts that have the same signatories (for some banks,
the maximum is three signatories), but bills are still paid by
cheque, and deposits are over the counter.
It seems also that, for some, only one signatory can do the
The Charities Aid Foundation Bank, which serves only charities,
gets a good report. Access to online statements is available to any
named individuals, but payments (presumably by cheque) still need
two signatories, or second-person authorisation. Its proof of ID
requirements is less arduous than those of the High Street
There is no definitive "This is the bank to go to", or
Which report on church banking. But the experience
cumulatively suggests that local branches are less informed than
they might be. It could be worth dropping in to a large/city branch
with your questions, where the number of staff suggests that
someone may be trained to answer you.
When I lived in London, I used to take my questions to a branch
in the City, and got the most knowledgeable and efficient service I
At your local branch, it may be necessary to persist - or you
could check the other local banks (not that it seems to have become
easier to move banks). Then the local bank with the best or most
helpful service may end up winning customers.