AT A time when many people are worse off than they used to be,
an important question for charities in Britain should be: who
actually gives to charity, and who doesn't?
On a recent visit to the UK headquarters of the overseas
disability charity CBM, its head of supporter growth, Robin Baker,
gave me some interesting answers.
Those born before the Second World War are the most likely to
respond to appeals, possibly because they lived in a period of
turmoil and retain an overwhelming desire to see a better
world.
The Baby-Boomer generation will also respond to appeals, but
they are more likely to want some accountability from the charity
they support, to know how their money is being spent. As for
Generation X (now in their thirties and forties), preoccupation
with mortgage and family prevents a strong response to charity
appeals. People in their twenties are attracted by fun TV events
such as Children in Need, but rarely follow up with regular
committed support.
Mr Baker reported that CBM's best source of regular income is
direct mail. CBM writes to people, often Christians, whose
interests and motivations match the organisation's. It then updates
them regularly. Face-to-face appeals - on the street or door to
door - get some good immediate results, but the drop-out rate of
those who sign up for a direct debit is high: half are gone after
one year, virtually all after five.
SOME types of charity are much more popular than others. A recent
survey for the Charities Aid Foundation suggested that 26 million
people in Britain donated to medical, hospital, or children's
charities each month. Only five million gave to charities working
with disabled, elderly, and homeless people; and a mere 1.6 million
funded work on the environment.
Caroline Fiennes is founder and director of Giving Evidence, a
consultancy that promotes evidence-based giving. Writing for the
Philanthropy Review in 2011, and drawing on a body of
research from various sources into British values, beliefs, and
motivations over the past 40 years, she presented evidence that
people's attitude to giving was strongly conditioned by their
values. It can be divided into three broad groups according to
Abraham Maslow's theory of the hierarchy of needs:
• "Sustenance-driven" people, who are socially conservative,
concerned with tradition, belonging, and things local, and who like
discipline and keeping to the rules, and whose primary need is
safety and security. They are the least likely to give to charity,
and, if they do, will prefer charities for hospitals or the
military.
• "Outer-directed" people, who are driven by needing the esteem
of others, who want to be seen to succeed, who love socialising,
and who may be early adopters but are not innovators. This group is
attracted to charities that help people to improve themselves, or
support children or disabled people.
• "Inner-directed" people, who are looking for ethical and
intellectual stimulation, who are always questioning and are at
ease with change, and who are the most globally minded of all the
groups. Religious influence is strong in this group, and, in
contrast with the other two groups, they are very likely to support
overseas charities.
And what about men and women? The NCVO figures for 2010/11 show
that 61 per cent of women donated money to charity, compared with
56 per cent of men. The median donation among women was £13
compared with £10 from men.
It follows from all this evidence that an older religious woman,
strongly sharing the ethos and aims of a charity, is the very best
source for a large and regular donation to the world's neediest
people.
There is an obvious problem here: more than half of all
donations given in the UK come from those aged 60 or above.
According to a 2013 CAF study, charities derive 66 per cent of the
time and money given to them from just nine per cent of the
population. One quarter (24 per cent) of the population do little
or nothing for charity.
MS FIENNES has some ideas for attracting the sustenance-driven and
the outer-directed people to give to charity. For the former, the
emphasis in fund-raising campaigns must be on security, the local
effect, and preserving something valuable - and on giving that
doesn't feel like a loss: for example, giving away half the
interest on a bank account.
For the latter, Ms Fiennes commends Comic Relief for creating
the impression that "everyone is doing this"; and happenings such
as the Ice Bucket Challenge, which make giving something fun to be
talked about and shared on social networks, thus appealing to
younger people.
The people who have quietly supported CBM for years, donating in
response to news of suffering in the world, may feel a shudder of
distaste at the idea of a stronger emphasis on charity's beginning
at home, or of mixing charity with showbiz happenings and Facebook
silliness; but how, otherwise, are charities to attract wider
funding? Heart-rending appeals will not reach all parts in our
society, and, without fresh thinking, the graphs will not point
upwards.
It is sobering to reflect that the Church is facing exactly the
same problem when it attempts to attract people from beyond its
usual circle of donors.
Canon Nick Jowett is a retired priest in the diocese of
Sheffield.